Shipping Policy

All orders placed on skelvo.us are shipped free of charge within the United States. There are no shipping fees at checkout and no minimum order value.

Order processing

Orders are processed on business days (Monday to Friday, excluding federal holidays). Most orders leave our warehouse within 1–2 business days after payment is confirmed. You will receive a shipping confirmation email with tracking details once your parcel is handed to the carrier.

Delivery times

Standard delivery: 3–8 business days after dispatch, depending on your location.
Remote areas and Alaska/Hawaii may require additional transit time.

Tracking

A tracking number is emailed to you as soon as the carrier scans your parcel. If you did not receive tracking within 3 business days, contact us at [email protected] with your order number.

Address accuracy

Please check your shipping address at checkout. If an order is returned to us because of an incorrect or incomplete address, we will contact you to arrange reshipment.

Shipping restrictions

We currently ship to addresses within the United States only. We do not ship to freight forwarders or international addresses.

Contact

kelvo Inc.
13 Newell St, Pittsfield, MA 01201, United States
Phone: 413-347-1307
Email: [email protected]